Because - Type

With Because, it's easy to find protective underwear and pads that work for you.

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Top Questions

Right here at becausemarket.com- take our fit quiz to begin! We also have a team of dedicated product specialists who will gladly help you at (855) 318-5318.
In your trial box, you’ll find 10 units of one product and 3 samples of another product we think you might enjoy! Trials also include our catalog, a free gift, and $20 gift certificates for your friends or family.
After you order your trial box, you have 21 days to call and let us know how you liked the products. If you loved them, no need to do anything further - we’ll ship a full order after those 21 days. On the other hand, if the trial products didn’t work out for you, no worries! We’ll work with you to find a product that you love.
The shipping fee is just for the trial box - after that, shipping is FREE for full orders and as many more free samples as you would like to try.
We offer a flexible monthly subscription that keeps prices low for our members. You’re free to change shipping dates at any time, and you’ll always have enough time to try a product before receiving your full order. There’s no ongoing commitment - cancel anytime.
If you are not interested in committing to monthly shipments, no worries! Here at Because we are flexible with our members. You set your own shipment schedule- we’ll create a customized plan that suits your needs.
There are no fees to join the Because community!
We started Because to help our grandparents, but we soon realized that they weren’t the only ones that would benefit from getting cheaper, high quality supplies delivered to their front door every month. We hope you love Because as much as they do!

Our products

Our products contain less chemicals than other brands and we use materials sourced from the US. We cut out the middleman and sell directly to you, so we’re also able to use your feedback to continuously improve our products!
Our underwear is hypoallergenic and latex-free, made with next-generation materials for a more comfortable fit. We offer Moderate, Maximum, and Overnight absorbencies for men and women.
Our pads are hypoallergenic and latex-free, made with next-generation materials for a more comfortable feel. They come in Light, Moderate, Maximum, and Overnight absorbency, and we also carry boosters that can be inserted into underwear to increase protection.
S/M - 28-40 inches around waist
Large - 38-50 inches around waist
X-Large - 50-60 inches around waist
2X-Large - 60-80 inches around waist (Only for Women’s and Men’s Max Absorbency Underwear)

Changing Your Order

We are happy to adjust your order whenever you would like! We have dedicated product specialists available Monday to Friday from 6:00am to 6:00pm PT and on Saturday from 9:00am to 5:00pm PT (Sunday closed) that you can reach at 855-234-3591. You can change dates, skip shipments, adjust quantities, and more.

Shipping and Payments

After the initial shipping fee, shipping is free on all regular orders, and as many free samples as you would like to try!
Standard shipping takes between 4-6 business days from the charge date.
You can pay by credit card, debit card, or Paypal.
Once your order has shipped, we’ll send you an email that will include tracking information.

Gifting

Here at Because we are a community and we appreciate you sharing the service. If you refer your friends or family to Because, and they sign up with us, we will send you a free box of your favorite product!

Cancellations and Returns

No need to return a shipment - we ask that members donate unwanted or unused supplies to nursing homes, women’s shelters, and other organizations in need. This is our way of giving back.
Refunds are issued on a case-by-case basis.
Refunds take 3-5 business days to process, and we give notification of refunds via email.
You can cancel your subscription at any time. There are no fees for cancellations.
Credits are issued on a case-by-case basis, and will discount against your future Because orders.

Get Your Free Trial Try Because for free today - just cover a small shipping and handling fee.

Contact us

Have questions? Want to learn more or sign up by phone?

Have questions? Want to learn more or sign up by phone? Give us a call at (855) 231-4448 between 6.00am to 6.00pm PST Monday to Friday, 9.00am to 5.00pm PST on Saturday or email help@becausemarket.com.