Subscribe & Get a FREE Starter Pack
Bladder leak protection
you can (actually) trust.
Get a Free Starter Pack to try today
Over 16,000 5-Star Reviews
Absorbs
up to 6
cups
Bladder leak protection
you can (actually) trust.
Get a Free Starter Pack to try today
Over 16,000 5-Star Reviews
Absorbs
up to 6
cups
"You will not find a more absorbent, leakproof
garment on the market! These underwear are a game
changer. Do yourself a favor and try these."
Joyce, 67
Verified Buyer
Shop Underwear
Urologist recommended
Sensitive skin-friendly
Holds 37% more liquid than leading brand.
1. Select Gender:
Female
Male
2. Select Skin Type:
Normal
Normal
Sensitive
3. Select Absorbency:
Learn more
Maximum
Maximum
Overnight
Overnight
4. Select Size:
Small/Medium (28-40 in)
Large (38-50 in)
X-Large (48-64 in)
XX-Large (68-80 in)
Sizing guide
5. Select Quantity:
pieces/pack
1-2 Per Day
2-3 Per Day
3-4 Per Day
4-5 Per Day
Shop Underwear
Urologist recommended
Sensitive skin-friendly
Holds 37% more liquid than leading brand.
1. Select Gender:
Female
Male
2. Select Skin Type:
Normal
Normal
Sensitive
3. Select Absorbency:
Learn more
Maximum
Maximum
Overnight
Overnight
4. Select Size:
Small/Medium (28-40 in)
Large (38-50 in)
X-Large (48-64 in)
XX-Large (68-80 in)
Sizing guide
5. Select Quantity:
pieces/pack
1-2 Per Day
2-3 Per Day
3-4 Per Day
4-5 Per Day
Total Packs =
Full Price:
40% OFF will be applied at checkout
Shop Underwear
Urologist recommended
Sensitive skin-friendly
Holds 37% more liquid than leading brand
1. Select Gender:
Female
Male
2. Select Skin Type:
Normal
Normal
Sensitive
3. Select Absorbency:
Learn more
Maximum
Maximum
Overnight
Overnight
4. Select Size:
Small/Medium (28-40 in)
Large (38-50 in)
X-Large (48-64 in)
XX-Large (68-80 in)
Sizing guide
5. Select Quantity:
1-2 Per Day
2-3 Per Day
3-4 Per Day
4-5 Per Day
Shop Underwear
Urologist recommended
Sensitive skin-friendly
Holds 37% more liquid than leading brand.
1. Select Gender:
Female
Male
2. Select Skin Type:
Normal
Normal
Sensitive
3. Select Absorbency:
Learn more
Maximum
Maximum
Overnight
Overnight
4. Select Size:
Small/Medium (28-40 in)
Large (38-50 in)
X-Large (48-64 in)
XX-Large (68-80 in)
Sizing guide
5. Select Quantity:
1-2 Per Day
2-3 Per Day
3-4 Per Day
4-5 Per Day
Save 10% on future orders. Your
subscription will start in 2 weeks.
Cancel anytime.
Free shipping over $75
Save 10% on all future orders.
Your subscription will start in 2 weeks.
Cancel anytime
Free shipping over $75
High absorbency & the
comfort you deserve
No Leaks
Our ComfortSeal design can
hold up to 6 cups of liquid.
Discreet Design Day & Night
Our form-fitting silhouette is
invisible under clothes.
From size Small-XXL.
Safe & Odor-Free
Our soft and airy fabric is
latex-free, safe on
sensitive skin, and locks in
odor for maximum comfort.
Learn more about
Because Market
Learn more about
Because Market
How we measure up
against other brands
Us vs
Them
Others
37% more absorbency
Fast, discreet delivery
Affordably priced
Won't show under clothing
Made in USA
Size goes up to 3XL
Switch to Because!
Hear why over 400,000 Americans
love Because Market.
Because
we’re here to help
Get Answers to Your Questions
Getting Started with Because Market
How can I order?
There are three ways you can start with us! Choose the starter pack if you’d like to try the product first before any full shipments- your subscription will begin two weeks after you sign up. Buy once if you’d like to place orders as needed, or start with a subscription right away with a plan customized just for you. You can always make changes and switch from subscribing to placing orders as needed.
Because we should fit into your life, not the other way around.
How do I order as needed or make one-time purchases?
To Buy Once, you can visit becausemarket.com, select the product you’d like to order under the category of your choice (you'll see "Bladder Protection", "Skin Care", etc.) and when you’re ready you can click “Buy Once”. If you want to try the products before ordering a larger amount (and do not want the starter pack), we recommend you order the smallest quantity.
How do I reorder if I have made a one-time purchase in the past?
You can always reorder by getting access to your account here, or we would be happy to help at 855-231-6622, or [email protected].
How do I subscribe immediately?
To Subscribe, you can visit becausemarket.com, select the product you’d like to order under “Shop”, and when you’re ready you can click “Subscribe and Save”. We offer special discount pricing for individuals ordering on subscription- the plans are very flexible and you can always make changes through your online account. Orders are shipped automatically and delivered discreetly to your door.
How does the starter pack work?
The starter pack comes with 3-30 pieces of one product for you to try before any full orders (3 Underwear, or 20 Pads, or 30 Guards). During the sign up process you’ll notice that we ask how many you use per day- that number will help us determine how many to send in your future orders! Towards the end of the sign up process we notify you of the pricing for future orders and also provide details on your trial period, which is 2 weeks. The trial period starts the day you sign up.
If the first product doesn't suit your needs, no worries. You can always request to try a different product in a new starter pack.
Because one size and one product doesn't fit every situation.
Can I get a starter pack without a subscription?
No, we send out the starter pack so you can try them out prior to any full orders being sent. We just ask that you let us know how they work for you during the trial period. You can always try other products in a new starter pack, make changes to your future orders, or cancel anytime during the trial period!
If you prefer you can order as needed at becausemarket.com.
Why don't you offer a free sample?
The starter pack is free, and we just ask that you cover a portion of the shipping cost!
Our Products
Are your products biodegradable?
Portions of the absorbent core may break down in the right conditions but like many hygiene products, our incontinence products are disposable and should be placed in household waste. You can always learn more about our sustainability efforts here.
Are your products latex-free?
Yes, all of our underwear, pads, and guards are 100% latex-free.
Are your products scented?
Yes, all of our underwear, pads, and guards are unscented.
Are your Bladder Protection Products soft?
Yes - we've engineered them for maximum comfort, softness, and durability. We listen to what our customers say and make sure that we have soft topsheets (the part that is next to your body) and focus on making sure seams are on the outside of bladder control underwear so that the chances of rubbing are reduced.
Are your Bladder Protection Products form-fitting?
We have a variety of sizes for all body types. We offer different underwear, pad and guard designs so that you can find something that works for your body. If you don’t know what is right for you, please get in touch and we’ll help you choose the right product for you. You can also start with our fit quiz!
Does your underwear work if you empty your bladder or only for leaks?
Our products work for all types of incontinence! Absorbencies range from as low as one cup of liquid for our light pads to up to six cups Overnight underwear.
Many of our customers combine lower absorbency products with higher absorbency products so that they can manage their incontinence depending on where they are, the time of day or depending on how their body is working at that moment. So, no matter the situation we have a product, or a combination of products, that is right for you.
Do they absorb quickly?
Yes, our products all absorb quickly but it's not just about rapid absorption - you also want products that protect you from leaks. Our Underwear have double leak guards around the leg openings to provide an extra layer of protection. Our Because Premium Pads feature side leak guards to make sure that even a wet pad can still stop leaks. Finally, you want products that don’t make you feel wet when you’re asleep or before you can make a change. Our products are all designed to stay dry and draw the moisture away from your body quickly, keeping you dry.
How do I put bladder protection underwear on?
Your bladder protection underwear should fit snugly but should not rub or chafe. All our underwear comes folded. Unfold the underwear. Once unfolded put your hand into the underwear top and loosen the front from the back. The easiest way to put the underwear on is to sit down and place both your right and left hand into the underwear, holding them open wide enough to slide your legs through the leg holes. Pull up until you reach your knees, then stand up and gently pull the underwear up. Make sure the elasticized top is fully extended.
You also want to make sure that the bladder protection pad in the underwear is centered between your legs. The front and back coverage of the protective pad should be equal - adjust the underwear until it feels comfortable. All of our maximum and overnight underwear have double leak guards. Make sure these are not rubbing and are positioned comfortably. You may want to run your fingers between the underwear and your skin to make sure it's positioned comfortably and not doubled over. If the leak guard is rubbing, try going up a size.
Most of our underwear has the size marked on the back of the underwear, but if you need to make sure the back of the underwear should have a little bit of extra material to make sure the underwear covers you in the back.
How do I use bladder protection pads or guards in my existing underwear?
All our bladder protection pads and guards have a sticky side. To use, remove the cover from the sticky side and position the sticky side down in your underwear. Remove and replace as needed. If you are using bladder protection pads or guard within disposable bladder protection underwear to increase absorbency, the sticky back may damage the underwear. You can try applying a little body powder to the sticky backing to reduce the stickiness.
I use your overnight underwear and I still need more protection, what can I do?
Because has boosters! Boosters are designed to increase the absorbency of your bladder protection underwear. Boosters can significantly increase the total absorbency of the bladder protection underwear. Search “booster” on your account page or reach out to us at [email protected] and we can suggest the right option for your needs.
Customers often mention they use pads or guards to increase the absorbency of their disposable bladder protection underwear. This is a great option for many customers, especially during the day. Boosters work best for overnight uses as they are designed to offer an additional layer of full coverage within your bladder protection underwear.
How do I dispose of my bladder protection underwear?
Our Because bladder protection underwear can be disposed of in any regular trash receptacle. To remove the underwear, tear the sides and pull the underwear off between the front of your legs. Fold the underwear over so that the core is covered by the sides and place it in the trash. Bladder control underwear is not flushable.
What is my size?
You can check out what size fits you through this link here!
Refunds and Returns
How do I return an order?
Please reach out to [email protected] for a return authorization.
Returns are accepted within 30 days of order processing. Returned items must be in new and unopened condition. You will be responsible for the cost of shipping items back to us.
Refunds will be issued to the original form of payment only (minus the handling fee), after receipt and inspection of the returned product. Returns sent without prior authorization, including refused packages, will not be accepted.
Return labels are not provided.
How do I get a refund?
Please call us at 855-231-6622, or write to us at [email protected] and we will be happy to assist you with your request!
Managing Your Account Online
How do I get access to my online account?
Visit this link and input your email address- we will send you an email with the link!
You can also request the link to your account by emailing us at [email protected].
How do I add/remove items from my order?
You can use your online account to add or remove products from your subscription, or make changes to your account. To access your online account simply click here and input your email address- we'll send an email with the link.
Open the “Access Your Account” email from us in your inbox
Click the “Access Account” button from your email
Once your Because Account loads, you can “Add” new products or “Edit” existing items to your Auto-Ship
You’ll get an email and text (if enabled) confirming any changes. We want to make your refills easy and hassle free.
You can also send us an email at [email protected] and we would be happy to help.
How do I switch products?
You can use your online account to adjust your products, order dates, or make changes to your account. To access your online account simply click here and input your email address-we’ll send you an email with the link.
Open the “Access Your Account” email from us in your inbox
Click the “Access Account” button from your email.
Once your Because Account loads, click “My Subscriptions” on the left hand navigation column.
When the screen loads, add or remove products.
Click “Update Item”.
You can also email us and we would be happy to help you. We have an assortment of products and sizes available and want you to be happy! You’ll get an email and text (if enabled) confirming any changes.
How do I change the quantity/size?
You can use your online account to adjust your products, order dates, or make changes to your account. To access your online account simply click here and input your email address- we’ll send you an email with the link.
Open the “Access Your Account” email from us in your inbox
Click the “Access Account” button from your email
Once your Because Account loads, click “My Subscriptions” on the left hand navigation column
When the screen loads, click on a product and adjust the quantity or size
Click “Update Item”
You’ll get an email and text (if enabled) confirming any changes. Changes are free of charge and you’ll always get free shipping on orders over $15. You can also send us an email at [email protected] and we would be happy to help. We want to make your shipments easy and hassle free.
How can I skip an order?
You can use your online account to adjust your products, order dates, or make changes to your account. To access your online account simply click here and input your email address- we'll send you an email with the link.
Open the “Access Your Account” email from us in your inbox
Click the “Access account” button from your email
Once your Because Account loads, click “My Subscriptions”
When the screen loads, click “Change Date” on the left hand navigation column
Select the date that works best for you - this is the date we’ll ship your next refill
Click “Apply Changes”
How do I change my shipping address?
You can use your online account to make changes to your account. To access your online account simply click here and input your email address- we'll send you an email with the link.
Open the “Access Your Account” email from us in your inbox
Click the “Access account” button from your email
Once your Because Account loads, click “My Account”
When the screen loads, click “Edit Shipping Address”
Click “Update Item”
You can also email us at [email protected] and we would be happy to help.
How do I update my payment information?
You can use your online account to update your payment information To access your online account simply click here - we'll send you an email with the link.
Open the “Access Your Account” email from us in your inbox
Click the “Access account” button from your email.
Once your Because Account loads, click “My Account” on the left hand navigation menu.
When the screen loads, scroll down to “Payment Details”.
Click “Apply Changes.
What are my subscription settings?
All of your settings are available on your online account where you can make changes such as shipment dates, address, payment details, subscription products and more.
To access your online account simply click here and input your email address- we’ll send you an email to directly access your account. You can also email us at [email protected] and we would be happy to help.
What if I run out of something before my next order?
You can use your online account to easily pull forward a shipment and make other changes to your subscription. To access your online account simply click here and input your email address- we'll send you an email with the link.
Open the “Access Your Account” email from us in your inbox
Click the “Access Account” button from your email
Once your Because Account loads, click “My Account” on the left hand navigation menu
When the screen loads, click “Edit Shipping Address”
Click “Update Item”
You can also send us an email at [email protected] and we would be happy to help.
Where can I find my order history?
To access your online account simply click here and input your email address- we'll send you an email with the link.
Open the “Access Your Account” email from us in your inbox
Click the “Access Account” button from your email
Once your Because Account loads, click “Order History” on the left hand navigation menu
How do I cancel my account?
We would be happy to help with cancellation requests over the phone, or via text.
Call us at 855-231-6622
Text us at 855-910-0545
You can also use your online account to make changes to your account. To access your online account, click here. Then input your email address and click "Access Portal". We'll send you an email with the link.
Open the “Access Your Account” email from us in your inbox
Click the “Access account” button from your email
Once your Because Account loads, click “My Account” on the left hand navigation menu
Scroll down to the bottom of the page and click “Cancel Plan”
Shipping and Payments
How can I pay?
We accept all major debit/credit cards as well as PayPal- for Auto-Ship orders.
When will I be billed?
You'll be billed the day we process your order. You can view ord change your bill date through your online account. To get access to your online account, simply click here.
How long does shipping take?
We currently ship using FedEx SmartPost and DHL. It generally takes 7-10 business days depending on where you live. We provide a tracking link and send shipment updates via email and text so you’ll always know when to expect your trial or order.
Do you ship to Military addresses?
We proudly accept most armed forces addresses, although shipping times may vary. Just follow the regular checkout process and enter your appropriate APO/FPO/DPO address in the shipping section. Thank you, on behalf of Because, for serving our country!
Do I have to be home to receive my order?
No, you do not. Shipments do not require a signature!
Because we're here to make your to-do list a lot simpler.
Will my shipments be forwarded if I move?
The USPS does provide a mail forwarding service, but we can only guarantee delivery to the shipping address we have on file. If you are moving, please notify us and provide us with your new address 3 days prior to your order date.
How can I track my order?
We provide a tracking link and send shipment updates via email and text so you’ll always know when to expect your trial or order. Order tracking is now conveniently on your online account. To access your Because Account simply click here.
Can I get my order shipped now?
Yes! Please send us an email at [email protected] and we would be happy to ship your order ASAP. You can also use your online account to make this change directly. To access your online account simply click here.
Open the “Access Your Account” email from us in your inbox.
Click the “Access account” button from your email
Once your Because Account loads, click “My Subscription” on the left hand navigation menu and you can change the date of your shipments.
We want to make your shipments easy and hassle free.
I think my last order was shipped to my old address. Help!
No problem! Please email us at [email protected] and our Customer Care team will help get your order to the correct address.
Can orders be cancelled once they are processed?
Once you have been charged for an order, we are unable to cancel it.
If you have any questions or concerns, please contact us at 855-231-6622, or at [email protected].
Because you deserve
leak-free, hassle-free
comfort
Because you deserve
leak-free, hassle-free
comfort
© Because Market 2024