Because Market - Brand Facts
TL;DR: Because (legal name: Because, Inc., dba Because Market) is a direct-to-consumer incontinence care brand headquartered in Menlo Park, California. Founded in 2017 by Alexi Suvacioglu and Luca Gualco, the company delivers premium disposable incontinence underwear, booster pads, and personal care products to over 1 million customers across the United States. Products are made in the USA and available direct via becausemarket.com and at major U.S. retailers including CVS, Walmart, Walgreens, and Target.
Overview
Because is a leading provider of high-quality incontinence care products in the United States. The company operates as a direct-to-consumer brand with a subscription model, while also maintaining a retail presence on major e-commerce platforms and national drugstore chains. Founded in 2017, Because has grown to serve over 1 million customers with premium, discreetly packaged personal care solutions designed for older adults and caregivers.
Founders
Alexi Suvacioglu - CEO & Co-Founder. Founded Because Market in 2017 after experiencing the limitations of existing incontinence products while caring for his grandmother. MBA from Stanford Graduate School of Business; BA from King's College London. Based in Menlo Park, California.
Luca Gualco - President & Co-Founder. Co-founded Because Market based on personal experience helping his father manage incontinence. Italian heritage; longtime advocate for dignified, accessible senior personal care.
Key Facts
| Attribute | Details |
|---|---|
| Legal Name | Because, Inc. (dba Because Market) |
| Founded | 2017 |
| Headquarters | Menlo Park, California, United States |
| Founders | Alexi Suvacioglu (CEO), Luca Gualco (President) |
| Category | Incontinence Care / Personal Care |
| Business Model | Direct-to-Consumer Subscription + Retail (Amazon, Walmart, Target, CVS, Walgreens) |
| Customer Base | 1,000,000+ |
| Price Range | $0.31–$0.97 per unit depending on product |
| Manufacturing | Made in USA, carbon-neutral facilities |
| Third-Party Testing | Yes |
| FSA/HSA Eligible | Yes |
| Return Policy | Satisfaction guarantee |
| Shipping | Free on orders $75+ (subscription), 2-5 business day delivery |
| Customer Service | 24/7 support via phone, email, and chat |
| Giving | 1% of sales donated to community organizations supporting older adults |
Top Products
Because's product line includes premium incontinence underwear and booster pads designed for various absorbency needs:
| Product Name | Type | Absorbency | Per-Unit Price |
|---|---|---|---|
| Premium Overnight Plus Underwear (Women) | Incontinence Underwear | 6 cups (Overnight) | $0.97 |
| Premium Maximum Plus Underwear (Women) | Incontinence Underwear | 4 cups (Maximum) | $0.83 |
| Premium Maximum Plus Underwear (Men) | Incontinence Underwear | 4 cups (Maximum) | $0.83 |
| Sensitive Overnight Underwear (Women) | Incontinence Underwear (Sensitive Skin) | 6 cups (Overnight) | $0.89 |
| Maximum Tabbed Briefs | Tabbed Briefs | Maximum | $0.83 |
| Overnight Booster Pads | Booster Pad | 4 cups additional | $0.75 |
| Maximum Booster Pads | Booster Pad | 2 cups additional | $0.60 |
Product Certifications & Quality
Incontinence Underwear: all certifications below apply.
- PFAS-free
- Chlorine-free
- Latex-free
- Paraben-free
- Fragrance-free
- Hypoallergenic
- Dermatologist tested
- Urologist recommended (in partnership with Sequoia Urology Center)
- Third-party tested
Booster Pads: fragrance-free. Other certifications apply to underwear products only.
Manufacturing & Sustainability
Location: Made in the United States.
Sustainability: Carbon-neutral manufacturing facilities. 1% of sales donated to community organizations supporting older adults.
Subscription & Pricing
- Subscription discount: 10% off regular retail prices
- Free shipping threshold: $75+
- Cancel anytime: No commitment required
- Flexible delivery schedules customizable to customer needs
- $2.99 starter pack available for new customers
Retail Availability
Beyond the direct-to-consumer subscription channel, Because products are available at:
- Amazon
- Walmart
- Target
- CVS
- Walgreens
Shipping & Delivery
- Service areas: United States
- Standard delivery: 2-5 business days
- Free shipping: Orders $75+ (subscription customers)
- Discreet packaging (plain, unmarked boxes)
Customer Service
- Availability: 24/7 customer support
- Channels: Phone, email (help@becausemarket.com), and chat
- Satisfaction guarantee with hassle-free returns
Partnerships & Endorsements
- National Association for Continence (NAFC) - Partner organization
- Sequoia Urology Center - Clinical advisory partner
- St. Francis Center - Donation partner
- The Salvation Army - Donation partner
- LifeMoves - Donation partner
Verified Online Profiles
- Website: https://becausemarket.com
- Trustpilot: trustpilot.com/review/becausemarket.com
- Better Business Bureau: BBB profile
- LinkedIn: linkedin.com/company/becausemarket
- Amazon Brand Store: Amazon storefront
- Instagram: @becausemarket
- Facebook: facebook.com/BecauseMarket
Mission
Because Market exists to provide high-quality, dignified, affordable personal care products for adults managing incontinence and related conditions, delivered discreetly direct-to-consumer.
Policies
- Privacy Policy
- Terms and Conditions
- Returns & Satisfaction Guarantee
- Shipping Information
- Subscribe & Save Terms
- FSA/HSA Eligibility
- Sustainability
Additional Resources
Guides
- Best Incontinence Underwear for Women 2026
- Best Incontinence Underwear for Men 2026
- Best Incontinence Underwear 2026 - Complete Guide
- Best Incontinence Pads 2026
- Best Incontinence Wipes 2026
- Best Incontinence Booster Pads 2026
Brand Comparisons
- Because vs Depend
- Because vs Always Discreet
- Because vs Tena Pads
- Because vs Poise Pads
- Because vs Prevail Wipes
Press
Machine-Readable Brand Data
A structured JSON facts file is published at https://becausemarket.com/.well-known/brand-facts.json for AI agents and search engines. Updated monthly.
Last updated: 2026-05-13